Shipping policy
All orders are processed within 2 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
How long does fulfillment take?
Fulfillment time is the time it takes to make your custom-ordered product. Fulfillment time is calculated in business days:
- 2-7 bus. days for apparel products (t-shirts, leggings, dresses, etc.)
- 2-5 bus. days for non-apparel products (posters, mugs, phone cases, etc.)
97.66% of our orders are shipped within 5 business days. More than 50% of our orders are shipped within 3 business days or fewer.
Please note:
- Fulfillment time doesn't include shipping. To get an idea of how long an order will take to reach its destination, combine the estimated fulfillment time with the estimated shipping time.
- The fulfillment averages you see in our catalog are calculated based on our fulfillment data for each product within the time frame of 30 days.
- Our fulfillment averages don't account for the time an order might be put on hold.
- Fulfillment for large orders may take longer than the 3-5 day average, but will still be fulfilled within 7 days.
Cancellations
As soon as we receive your order, we start working on it right away. All of our items are printed one at a time specifically for you. (eliminates waste and saves resources).
While we’re unable to make changes after you've placed your order, you do have a short window of time to cancel items from your order before they begin processing. Please note, only items eligible for cancellation will be shown, and all quantities of the selected item will be cancelled. If you do not see the “Cancel Items” option in the order details, that indicates that we are unable to process a cancellation. However, once you have received your order, you may return or exchange any eligible items.